The second-hand marketplace Shoppers Express Frustration Regarding Size Changes

Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.

This online marketplace has revised its sizing categories for women's and children's garments without notifying every member regarding the update.

Online Platforms Response

Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted because of the remapping.

The platform stated the revised method more closely matches comparable marketplaces.

The platform has recommended to check their listings and update the measurements by hand if necessary, causing user dissatisfaction.

Measurement Approach Changes

Earlier, the sizing featured a single numeric size and a letter, such as S/8 or M/10.

The new system has a letter and a range like S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.

Member Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, from Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Required Changes

A different user, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".

"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she said.

Service Background

The platform boasts over 100 million users, with 18 million British users.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This isn't the first time when a surprising modification on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices after backlash from users.

Marcus Scott
Marcus Scott

Elena Voss is a seasoned financial analyst and writer with over 15 years of experience in wealth management.